Phone.com
Phone.com is an affordable VoIP business phone system designed for small to mid-sized practices. Integrated with AdvancedCare, it provides professional communication tools including virtual phone numbers, voicemail, call forwarding, and auto-attendants at cost-effective pricing. Perfect for healthcare practices seeking reliable phone service without enterprise complexity, Phone.com delivers essential features with simple setup and transparent pricing.
Affordable Pricing
Competitive monthly rates with unlimited calling and no hidden fees
Virtual Numbers
Local, toll-free, and vanity numbers available in all US markets
Easy Setup
Get started in minutes with intuitive web portal and mobile apps
Key Features
Business Phone Essentials
Phone.com delivers the core features healthcare practices need without overwhelming complexity. Virtual phone numbers establish a professional presence in any area code or toll-free prefix. Unlimited calling within the US and Canada eliminates per-minute charges and budget surprises. Auto-attendant greets callers with custom messages and routes them by pressing digits. Call forwarding sends calls to mobile phones, home offices, or answering services. Simultaneous ring ensures multiple phones ring at once so no call is missed. Voicemail boxes for each extension store messages with email and SMS notifications. Visual voicemail displays messages like emails for quick review. Call screening announces caller before connecting for spam prevention.
Mobile & Desktop Apps
Phone.com apps transform smartphones and computers into full-featured business phones. iOS and Android apps make and receive calls using your business number from anywhere. Desktop apps for Windows and Mac provide softphone capabilities with click-to-dial from any application. Unified inbox displays voicemails, missed calls, and text messages in one place. Contact management syncs with phone directories for easy dialing. Call logs track all incoming and outgoing calls with timestamps and duration. Conference calling supports up to 10 participants for team meetings or group consultations. Do not disturb mode silences calls during patient appointments or meetings. Call recording documents important conversations with one-button activation.
Practice Management Features
Phone.com includes practical tools that help healthcare practices operate efficiently. Call groups ring multiple extensions simultaneously or sequentially ensuring someone always answers. Time-of-day routing sends calls to different destinations based on business hours, after-hours, or holidays. Custom hold music keeps patients engaged while waiting with professional audio or health tips. Call transfer moves active calls between extensions seamlessly without disconnecting. Caller ID displays patient phone numbers before answering. Extension dialing lets staff reach colleagues by dialing 3-4 digits. Web-based dashboard manages all settings from anywhere with an internet connection. Number porting brings existing phone numbers to Phone.com at no extra charge. Local carrier integration works with existing phone equipment if desired.
Platform Capabilities
Unlimited Calling
Unlimited US and Canada calling with no per-minute charges
Auto-Attendant
Professional greeting with menu options for call routing
Mobile Apps
Make and receive calls from smartphones using business number
Voicemail-to-Email
Receive voicemail messages as email attachments with transcriptions
SMS Texting
Send and receive text messages from your business phone number
Number Porting
Keep your existing phone numbers when switching to Phone.com