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    New Partnership

    AdvancedCare + Inbox Health: Unified Patient Billing Platform

    Now Available
    AdvancedCare×inboxhealth.

    Inbox Health

    Inbox Health is now seamlessly unified with AdvancedCare AI RCM, creating a complete patient billing and collections platform. Our partnership delivers automated patient billing, AI-powered support, and omnichannel payment experiences — all accessible from one unified dashboard.

    8 Days to Payment
    97% Digital Adoption
    73% AI Resolution Rate

    Partnership Impact

    Real results from healthcare organizations using the integrated platform

    Trusted by 350+ medical practices

    350+

    Provider Practices

    Healthcare organizations using the integrated platform

    8 Days

    Average Time to Payment

    Average days-to-payment reduced from 25 → 8 days

    Go Live

    In As Few As 5 Business Days

    Fast, guided onboarding with dedicated implementation support

    47%

    Reduction in A/R Time

    Faster payments, healthier revenue cycle

    "Inbox Health transformed our billing collections — our average days to payment dropped significantly and patients actually prefer the digital experience."

    — Office Manager, Behavioral Health Practice
    "The integration between AdvancedCare and Inbox Health eliminates the traditional divide between EMR and practice management systems. Now practices have true unified RCM — one platform, complete visibility, and seamless workflows from patient intake to final payment."
    Nick Murray
    CEO, AdvancedCare

    Simple, Transparent Pricing

    No hidden fees, no surprise charges. One rate that covers everything.

    5%

    of patient payments collected

    Single 5% fee covers the platform and all payment processing — no separate merchant, PCI, or statement fees.

    Exclusions may apply for chargebacks and returned ACH. Contact us for details.

    Credit & debit card processing
    ACH / bank transfer processing
    Apple Pay & digital wallets
    Paper check processing
    Automated billing cycles
    AI-powered patient support
    Patient portal access
    Dashboard & analytics
    HIPAA-compliant platform
    60+ language support

    No setup fees. No monthly minimums. You only pay when you get paid.

    97% Digital Adoption

    Over 97% of patients remain digital after one statement, reducing overhead costs and administrative work. 63% email open rate.

    97% of patients remain on digital billing after first statement

    73% AI Resolution Rate

    Billing teams reduce phone call volume by 70% with AI-powered smart responses and enhanced, empathetic support.

    73% of patient billing inquiries resolved by AI without staff intervention

    8 Days to Payment

    Average days-to-payment reduced from 25 → 8 days, with 93% patient satisfaction (CSAT).

    Platform Features

    A comprehensive patient billing and engagement platform built for healthcare

    Automated Billing Cycles

    Inbox Health personalizes the patient billing cycle, reaching patients on the right channel, at the right time, with the right message.

    Email — Day 1

    Statement sent via email with one-click payment link. 63% average open rate.

    Text — Day 7

    SMS reminder with payment link for patients who haven't paid. Quick-tap payment.

    Paper — Day 30

    Mailed statement with QR code for digital payment. Professional branded design.

    • Customizable timing
    • Payment plan options
    • Flagging rules

    See the Platform in Action

    Watch how AdvancedCare's AI-powered platform integrates with Inbox Health to deliver real-time eligibility checks, automated claims management, and omnichannel patient billing — all from one unified dashboard.

    AI Voice Assistant

    Real-Time Eligibility

    30+ EMR/EHR Integrations

    One-Click Payments

    HIPAA Compliant

    Why Inbox Health vs. Generic Payment Processors

    General payment processors like Stripe and Square weren't built for healthcare billing. Inbox Health is.

    Inbox Health
    • HIPAA compliant with signed BAA
    • Transparent, branded medical statements
    • AI-powered billing support (73% resolved)
    • Automated multi-channel billing cycles
    • Average days-to-payment reduced from 25 → 8 days
    • Healthcare-specific dashboard & analytics
    Generic Payment Processors
    • ×No HIPAA compliance or BAA
    • ×Generic receipts — not medical statements
    • ×No patient billing support
    • ×Manual payment reminders only
    • ×No billing cycle automation
    • ×No healthcare-specific analytics
    63%

    Email open rate

    73%

    AI resolution rate

    93%

    Patient satisfaction (CSAT)

    Compliance & Security

    Enterprise-grade security certifications protecting patient data at every level

    HIPAA

    Healthcare data protection

    PCI DSS

    Payment card security

    SOC 2 Type II

    Operational controls

    HITRUST CSF

    Healthcare security

    NIST 800-53

    Federal standards

    2FA

    Two-factor auth

    Billing Support Options

    Multiple channels to resolve patient billing inquiries — 100% response rate within one business day

    Results Within the First 30 Days

    88%

    Increase in collection speeds

    97%

    Digital adoption rate

    8 days

    Average time to payment

    93%

    Patient satisfaction

    Practice Management Integrations

    Inbox Health integrates with 25+ practice management systems for seamless data flow

    eClinicalWorksAdvancedMDKareoNextGenMedisoftOffice AllyathenahealthEpicVeradigmHealthpacCernerChiroTouchCollaborateMDDrChronoGreenwayLytecMedOfficeModMedOptumPtEverywhereRaintreeSeacoastSimplePracticeTriZettoVertexDrWebPTXiFinand many more!

    Built for Behavioral Health, Growing for All Specialties

    Our unified platform currently focuses on behavioral health practices, with expansion to additional specialties planned for 2026.

    Current Focus (2025)

    Behavioral Health

    Comprehensive RCM for behavioral health providers

    Psychiatry

    Specialized workflows for psychiatric practices

    Mental Health Services

    Tailored billing solutions for mental health professionals

    Our initial integration focuses on behavioral health specialties, delivering tailored workflows for these practice types.

    Coming Soon in 2026

    Primary Care

    Complete RCM for primary care physicians

    Specialty Medicine

    Customized solutions for medical specialties

    Multi-Specialty Groups

    Enterprise RCM for diverse practice groups

    The unified platform will expand to additional specialties throughout 2026, bringing comprehensive RCM to all practice types.

    Resources & Downloads

    Download detailed documentation about the Inbox Health platform

    IH vs Payment Processors

    Why Inbox Health outperforms generic payment processors

    1 pageDownload

    Platform Brochure

    Complete feature overview: billing, portal, support, analytics, and security

    19 pagesDownload

    AI Agent Overview

    AI-powered billing support: 73% resolved without staff, 60+ languages

    2 pagesDownload

    Welcome Packet

    Hello, and welcome to better billing — onboarding guide for new AdvancedCare + Inbox Health clients

    8 pagesDownload

    Request Information

    Interested in Inbox Health for your practice? Fill out the form below and we'll be in touch within 1 business day.

    Ready to transform your patient billing?

    Sign up in minutes. 5% all-inclusive pricing — no setup fees, no hidden charges. You only pay when you get paid.