AdvancedCare + Inbox Health: Unified Patient Billing Platform
Inbox Health
Inbox Health is now seamlessly unified with AdvancedCare AI RCM, creating a complete patient billing and collections platform. Our partnership delivers automated patient billing, AI-powered support, and omnichannel payment experiences — all accessible from one unified dashboard.
Partnership Impact
Real results from healthcare organizations using the integrated platform
Trusted by 350+ medical practices
Provider Practices
Healthcare organizations using the integrated platform
Average Time to Payment
Average days-to-payment reduced from 25 → 8 days
In As Few As 5 Business Days
Fast, guided onboarding with dedicated implementation support
Reduction in A/R Time
Faster payments, healthier revenue cycle
"Inbox Health transformed our billing collections — our average days to payment dropped significantly and patients actually prefer the digital experience."
"The integration between AdvancedCare and Inbox Health eliminates the traditional divide between EMR and practice management systems. Now practices have true unified RCM — one platform, complete visibility, and seamless workflows from patient intake to final payment."
Simple, Transparent Pricing
No hidden fees, no surprise charges. One rate that covers everything.
of patient payments collected
Single 5% fee covers the platform and all payment processing — no separate merchant, PCI, or statement fees.
Exclusions may apply for chargebacks and returned ACH. Contact us for details.
No setup fees. No monthly minimums. You only pay when you get paid.
97% Digital Adoption
Over 97% of patients remain digital after one statement, reducing overhead costs and administrative work. 63% email open rate.
97% of patients remain on digital billing after first statement
73% AI Resolution Rate
Billing teams reduce phone call volume by 70% with AI-powered smart responses and enhanced, empathetic support.
73% of patient billing inquiries resolved by AI without staff intervention
8 Days to Payment
Average days-to-payment reduced from 25 → 8 days, with 93% patient satisfaction (CSAT).
Platform Features
A comprehensive patient billing and engagement platform built for healthcare
Automated Billing Cycles
Inbox Health personalizes the patient billing cycle, reaching patients on the right channel, at the right time, with the right message.
Email — Day 1
Statement sent via email with one-click payment link. 63% average open rate.
Text — Day 7
SMS reminder with payment link for patients who haven't paid. Quick-tap payment.
Paper — Day 30
Mailed statement with QR code for digital payment. Professional branded design.
- Customizable timing
- Payment plan options
- Flagging rules
See the Platform in Action
Watch how AdvancedCare's AI-powered platform integrates with Inbox Health to deliver real-time eligibility checks, automated claims management, and omnichannel patient billing — all from one unified dashboard.
AI Voice Assistant
Real-Time Eligibility
30+ EMR/EHR Integrations
One-Click Payments
HIPAA Compliant
Why Inbox Health vs. Generic Payment Processors
General payment processors like Stripe and Square weren't built for healthcare billing. Inbox Health is.
- HIPAA compliant with signed BAA
- Transparent, branded medical statements
- AI-powered billing support (73% resolved)
- Automated multi-channel billing cycles
- Average days-to-payment reduced from 25 → 8 days
- Healthcare-specific dashboard & analytics
- ×No HIPAA compliance or BAA
- ×Generic receipts — not medical statements
- ×No patient billing support
- ×Manual payment reminders only
- ×No billing cycle automation
- ×No healthcare-specific analytics
Email open rate
AI resolution rate
Patient satisfaction (CSAT)
Compliance & Security
Enterprise-grade security certifications protecting patient data at every level
Healthcare data protection
Payment card security
Operational controls
Healthcare security
Federal standards
Two-factor auth
Billing Support Options
Multiple channels to resolve patient billing inquiries — 100% response rate within one business day
Results Within the First 30 Days
Increase in collection speeds
Digital adoption rate
Average time to payment
Patient satisfaction
Practice Management Integrations
Inbox Health integrates with 25+ practice management systems for seamless data flow
Built for Behavioral Health, Growing for All Specialties
Our unified platform currently focuses on behavioral health practices, with expansion to additional specialties planned for 2026.
Behavioral Health
Comprehensive RCM for behavioral health providers
Psychiatry
Specialized workflows for psychiatric practices
Mental Health Services
Tailored billing solutions for mental health professionals
Our initial integration focuses on behavioral health specialties, delivering tailored workflows for these practice types.
Primary Care
Complete RCM for primary care physicians
Specialty Medicine
Customized solutions for medical specialties
Multi-Specialty Groups
Enterprise RCM for diverse practice groups
The unified platform will expand to additional specialties throughout 2026, bringing comprehensive RCM to all practice types.
Resources & Downloads
Download detailed documentation about the Inbox Health platform
Platform Brochure
Complete feature overview: billing, portal, support, analytics, and security
AI Agent Overview
AI-powered billing support: 73% resolved without staff, 60+ languages
Welcome Packet
Hello, and welcome to better billing — onboarding guide for new AdvancedCare + Inbox Health clients
Request Information
Interested in Inbox Health for your practice? Fill out the form below and we'll be in touch within 1 business day.
Ready to transform your patient billing?
Sign up in minutes. 5% all-inclusive pricing — no setup fees, no hidden charges. You only pay when you get paid.
